Work
A curated selection of my projects and case studies
Work
A curated selection of my projects and case studies
Work
A curated selection of my projects and case studies
Better messaging in Webex.
How I kept Webex competitive by quickly adding key messaging features.
Mobile meeting scheduling.
How I added the ability to schedule meetings to the Webex mobile app.
Skills
I'm a product design generalist who does it all, from strategy through execution.
Skills
I'm a product design generalist who does it all, from strategy through execution.
Skills
I'm a product design generalist who does it all, from strategy through execution.
End-to-End UX/UI Design
I have the full breadth of skills required for every step of the product design process—from problem definition to wireframes, to final visual design, and everything in between.
01
End-to-End UX/UI Design
I have the full breadth of skills required for every step of the product design process—from problem definition to wireframes, to final visual design, and everything in between.
01
End-to-End UX/UI Design
I have the full breadth of skills required for every step of the product design process—from problem definition to wireframes, to final visual design, and everything in between.
01
UX Writing + Content Design
I started my UX journey as a writer. I believe that words form the structure and backbone of great products. Copy isn’t an afterthought for me, it’s baked into my process.
02
UX Writing + Content Design
I started my UX journey as a writer. I believe that words form the structure and backbone of great products. Copy isn’t an afterthought for me, it’s baked into my process.
02
UX Writing + Content Design
I started my UX journey as a writer. I believe that words form the structure and backbone of great products. Copy isn’t an afterthought for me, it’s baked into my process.
02
Research
Prior to UX, I spent years in academic research and market research. I get to apply those skills in discovery, uasbility studies, A/B tests, and more.
03
Research
Prior to UX, I spent years in academic research and market research. I get to apply those skills in discovery, uasbility studies, A/B tests, and more.
03
Research
Prior to UX, I spent years in academic research and market research. I get to apply those skills in discovery, uasbility studies, A/B tests, and more.
03
Strategy
I sit as a senior peer with product mangers and engineering leads to define, prioritize, and plan large-scale projects that have multiple phases, features, iterations, and releases.
04
Strategy
I sit as a senior peer with product mangers and engineering leads to define, prioritize, and plan large-scale projects that have multiple phases, features, iterations, and releases.
04
Strategy
I sit as a senior peer with product mangers and engineering leads to define, prioritize, and plan large-scale projects that have multiple phases, features, iterations, and releases.
04
Senior Product Designer
Cisco | Collaboration B2B SaaS
4 years, 4 months
UX Writer & Conent Designer
Cisco | Collaboration B2B SaaS
3 years
UX Writer & Conent Designer
CHG Healthcare | a short-term staffing service for doctors
3 years
Research Lead, Qualtative Reseach
Cicero | Market research and consulting
2 years
Senior Product Designer
Cisco | Collaboration B2B SaaS
4 years, 4 months
UX Writer & Conent Designer
Cisco | Collaboration B2B SaaS
3 years
UX Writer & Conent Designer
CHG Healthcare | a short-term staffing service for doctors
3 years
Research Lead, Qualtative Reseach
Cicero | Market research and consulting
2 years
Senior Product Designer
Cisco | Collaboration B2B SaaS
4 years, 4 months
UX Writer & Conent Designer
Cisco | Collaboration B2B SaaS
3 years
UX Writer & Conent Designer
CHG Healthcare | a short-term staffing service for doctors
3 years
Research Lead, Qualtative Reseach
Cicero | Market research and consulting
2 years
What People Say
Hear from some of my past colleagues and mentees.
What People Say
Hear from some of my past colleagues and mentees.
What People Say
Hear from some of my past colleagues and mentees.
Ben was my mentor at Cisco for several years, he gave me guidance on how to structure my design process to promote harmony between UX, dev, and PM to deliver great user experiences. Under his mentorship, I was put on several high-visibility projects, was granted a promotion in my current role, and am now mentoring other designers myself.
Paulina Schuler
Sr. Product Designer @ Cisco XDR
Ben is a thoughtful designer with a strong commitment to accessibility and user needs. I’ve appreciated Ben’s ability to leverage our design system when it fits and push for enhancements when it doesn't. He’s a great partner in that balance—respectful of constraints, but always advocating for the user.
Trip Carroll
Design Systems Manager @ Cisco
I’ve had the pleasure of having Ben as my mentor for three years, he is not only knowledgeable and experienced, but also genuinely empathetic and supportive. He helped me reflect on my experiences, identify areas for improvement, and develop clear plans to move forward. I am deeply grateful for his unwavering support.
Ya-Ying Wang
Product Designer @ Duo Security
I'm impressed by his professionalism, clarity of thought, and dedication to quality. He brings a tenacious approach to design challenges, always grounding his perspective in evidence and supporting it with well-crafted artifacts that effectively communicate both strategy and detail. He is a pleasant teammate: thoughtful, reliable, and a pleasure to work with.
Stewart Curry
Designer Manager @ Cisco Collaboration
Ben was my mentor at Cisco for several years, he gave me guidance on how to structure my design process to promote harmony between UX, dev, and PM to deliver great user experiences. Under his mentorship, I was put on several high-visibility projects, was granted a promotion in my current role, and am now mentoring other designers myself.
Paulina Schuler
Sr. Product Designer @ Cisco XDR
Ben is a thoughtful designer with a strong commitment to accessibility and user needs. I’ve appreciated Ben’s ability to leverage our design system when it fits and push for enhancements when it doesn't. He’s a great partner in that balance—respectful of constraints, but always advocating for the user.
Trip Carroll
Design Systems Manager @ Cisco
I’ve had the pleasure of having Ben as my mentor for three years, he is not only knowledgeable and experienced, but also genuinely empathetic and supportive. He helped me reflect on my experiences, identify areas for improvement, and develop clear plans to move forward. I am deeply grateful for his unwavering support.
Ya-Ying Wang
Product Designer @ Duo Security
I'm impressed by his professionalism, clarity of thought, and dedication to quality. He brings a tenacious approach to design challenges, always grounding his perspective in evidence and supporting it with well-crafted artifacts that effectively communicate both strategy and detail. He is a pleasant teammate: thoughtful, reliable, and a pleasure to work with.
Stewart Curry
Designer Manager @ Cisco Collaboration
Ben was my mentor at Cisco for several years, he gave me guidance on how to structure my design process to promote harmony between UX, dev, and PM to deliver great user experiences. Under his mentorship, I was put on several high-visibility projects, was granted a promotion in my current role, and am now mentoring other designers myself.
Paulina Schuler
Sr. Product Designer @ Cisco XDR
Ben is a thoughtful designer with a strong commitment to accessibility and user needs. I’ve appreciated Ben’s ability to leverage our design system when it fits and push for enhancements when it doesn't. He’s a great partner in that balance—respectful of constraints, but always advocating for the user.
Trip Carroll
Design Systems Manager @ Cisco
I’ve had the pleasure of having Ben as my mentor for three years, he is not only knowledgeable and experienced, but also genuinely empathetic and supportive. He helped me reflect on my experiences, identify areas for improvement, and develop clear plans to move forward. I am deeply grateful for his unwavering support.
Ya-Ying Wang
Product Designer @ Duo Security
I'm impressed by his professionalism, clarity of thought, and dedication to quality. He brings a tenacious approach to design challenges, always grounding his perspective in evidence and supporting it with well-crafted artifacts that effectively communicate both strategy and detail. He is a pleasant teammate: thoughtful, reliable, and a pleasure to work with.
Stewart Curry
Designer Manager @ Cisco Collaboration
Ben was my mentor at Cisco for several years, he gave me guidance on how to structure my design process to promote harmony between UX, dev, and PM to deliver great user experiences. Under his mentorship, I was put on several high-visibility projects, was granted a promotion in my current role, and am now mentoring other designers myself.
Paulina Schuler
Sr. Product Designer @ Cisco XDR
Ben is a thoughtful designer with a strong commitment to accessibility and user needs. I’ve appreciated Ben’s ability to leverage our design system when it fits and push for enhancements when it doesn't. He’s a great partner in that balance—respectful of constraints, but always advocating for the user.
Trip Carroll
Design Systems Manager @ Cisco
I’ve had the pleasure of having Ben as my mentor for three years, he is not only knowledgeable and experienced, but also genuinely empathetic and supportive. He helped me reflect on my experiences, identify areas for improvement, and develop clear plans to move forward. I am deeply grateful for his unwavering support.
Ya-Ying Wang
Product Designer @ Duo Security
I'm impressed by his professionalism, clarity of thought, and dedication to quality. He brings a tenacious approach to design challenges, always grounding his perspective in evidence and supporting it with well-crafted artifacts that effectively communicate both strategy and detail. He is a pleasant teammate: thoughtful, reliable, and a pleasure to work with.
Stewart Curry
Designer Manager @ Cisco Collaboration
Ben was my mentor at Cisco for several years, he gave me guidance on how to structure my design process to promote harmony between UX, dev, and PM to deliver great user experiences. Under his mentorship, I was put on several high-visibility projects, was granted a promotion in my current role, and am now mentoring other designers myself.
Paulina Schuler
Sr. Product Designer @ Cisco XDR
Ben is a thoughtful designer with a strong commitment to accessibility and user needs. I’ve appreciated Ben’s ability to leverage our design system when it fits and push for enhancements when it doesn't. He’s a great partner in that balance—respectful of constraints, but always advocating for the user.
Trip Carroll
Design Systems Manager @ Cisco
I’ve had the pleasure of having Ben as my mentor for three years, he is not only knowledgeable and experienced, but also genuinely empathetic and supportive. He helped me reflect on my experiences, identify areas for improvement, and develop clear plans to move forward. I am deeply grateful for his unwavering support.
Ya-Ying Wang
Product Designer @ Duo Security
I'm impressed by his professionalism, clarity of thought, and dedication to quality. He brings a tenacious approach to design challenges, always grounding his perspective in evidence and supporting it with well-crafted artifacts that effectively communicate both strategy and detail. He is a pleasant teammate: thoughtful, reliable, and a pleasure to work with.
Stewart Curry
Designer Manager @ Cisco Collaboration
Ben was my mentor at Cisco for several years, he gave me guidance on how to structure my design process to promote harmony between UX, dev, and PM to deliver great user experiences. Under his mentorship, I was put on several high-visibility projects, was granted a promotion in my current role, and am now mentoring other designers myself.
Paulina Schuler
Sr. Product Designer @ Cisco XDR
Ben is a thoughtful designer with a strong commitment to accessibility and user needs. I’ve appreciated Ben’s ability to leverage our design system when it fits and push for enhancements when it doesn't. He’s a great partner in that balance—respectful of constraints, but always advocating for the user.
Trip Carroll
Design Systems Manager @ Cisco
I’ve had the pleasure of having Ben as my mentor for three years, he is not only knowledgeable and experienced, but also genuinely empathetic and supportive. He helped me reflect on my experiences, identify areas for improvement, and develop clear plans to move forward. I am deeply grateful for his unwavering support.
Ya-Ying Wang
Product Designer @ Duo Security
I'm impressed by his professionalism, clarity of thought, and dedication to quality. He brings a tenacious approach to design challenges, always grounding his perspective in evidence and supporting it with well-crafted artifacts that effectively communicate both strategy and detail. He is a pleasant teammate: thoughtful, reliable, and a pleasure to work with.
Stewart Curry
Designer Manager @ Cisco Collaboration
Ben was my mentor at Cisco for several years, he gave me guidance on how to structure my design process to promote harmony between UX, dev, and PM to deliver great user experiences. Under his mentorship, I was put on several high-visibility projects, was granted a promotion in my current role, and am now mentoring other designers myself.
Paulina Schuler
Sr. Product Designer @ Cisco XDR
Ben is a thoughtful designer with a strong commitment to accessibility and user needs. I’ve appreciated Ben’s ability to leverage our design system when it fits and push for enhancements when it doesn't. He’s a great partner in that balance—respectful of constraints, but always advocating for the user.
Trip Carroll
Design Systems Manager @ Cisco
I’ve had the pleasure of having Ben as my mentor for three years, he is not only knowledgeable and experienced, but also genuinely empathetic and supportive. He helped me reflect on my experiences, identify areas for improvement, and develop clear plans to move forward. I am deeply grateful for his unwavering support.
Ya-Ying Wang
Product Designer @ Duo Security
I'm impressed by his professionalism, clarity of thought, and dedication to quality. He brings a tenacious approach to design challenges, always grounding his perspective in evidence and supporting it with well-crafted artifacts that effectively communicate both strategy and detail. He is a pleasant teammate: thoughtful, reliable, and a pleasure to work with.
Stewart Curry
Designer Manager @ Cisco Collaboration
Ben was my mentor at Cisco for several years, he gave me guidance on how to structure my design process to promote harmony between UX, dev, and PM to deliver great user experiences. Under his mentorship, I was put on several high-visibility projects, was granted a promotion in my current role, and am now mentoring other designers myself.
Paulina Schuler
Sr. Product Designer @ Cisco XDR
Ben is a thoughtful designer with a strong commitment to accessibility and user needs. I’ve appreciated Ben’s ability to leverage our design system when it fits and push for enhancements when it doesn't. He’s a great partner in that balance—respectful of constraints, but always advocating for the user.
Trip Carroll
Design Systems Manager @ Cisco
I’ve had the pleasure of having Ben as my mentor for three years, he is not only knowledgeable and experienced, but also genuinely empathetic and supportive. He helped me reflect on my experiences, identify areas for improvement, and develop clear plans to move forward. I am deeply grateful for his unwavering support.
Ya-Ying Wang
Product Designer @ Duo Security
I'm impressed by his professionalism, clarity of thought, and dedication to quality. He brings a tenacious approach to design challenges, always grounding his perspective in evidence and supporting it with well-crafted artifacts that effectively communicate both strategy and detail. He is a pleasant teammate: thoughtful, reliable, and a pleasure to work with.
Stewart Curry
Designer Manager @ Cisco Collaboration